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Call Center in Tijuana shut down: Over 300 unemployed without prior notice

CALI - BAJA

05-03-2024


IFOTO: BAJANEWS

IFOTO: BAJANEWS

Redacción BajaNewsMx
Iliana Carapia| BajaNews
Publicado: 05-03-2024 08:00:52 PDT
Actualizado: 05-03-2024 08:29:40 PDT

It is reported that around 600 people in Aguascalientes and Tijuana were affected by this company.

In 2023, the company known as SIGUE, located in the Río Suchiate neighborhood, belonging to the Central Zone delegation, began implementing personnel reductions fairly. However, on February 18 of this year, several employees in Tijuana and Aguascalientes reported that their access to the company's systems was blocked. On February 19, they were notified that they should appear at Conciliation and Arbitration to carry out the necessary procedures.

 

"No one faced us, not even the legal representatives whom we do not know, we only know the owner's name, Guillermo de la Viña. There was never a conversation from them, they just cut off our access, and the next day we were told we had to go directly to conciliation to file a lawsuit," said Jonathan Chavez, an affected employee with over 6 years of experience working in the company as an operations coordinator.

 

 


 

Several affected individuals gathered on Monday, March 4, to express their dissatisfaction with the Sigue company, highlighting the unsatisfactory behavior of the employers. They also emphasized the lack of support from the Ministry of Labor and Social Welfare of Baja California. They urged this entity to get involved in regulating and investigating American companies operating in Mexico.

 

"We have not received support from the Ministry of Labor, they are very quiet, but we have not received any support from them," said María Luisa Macias, who had been with the company for 18 years and denounced human resources for trying to offer her a voluntary resignation letter offering her $96,000 pesos for the time worked, which, she pointed out, was not appropriate.

 

 


 

Furthermore, several affected employees, with 10, 16, and 19 years of work experience, mentioned that they are living day by day after being mass dismissed, while the owners "fled" to the United States, according to the information provided to them. They also reported that Conciliation and Arbitration advised them to hire a lawyer since those responsible did not show up to testify to seek a solution to their situation. This proves difficult for them due to the expenses they face, considering that some of them are the main breadwinners for their families.

 

In Tijuana, it is estimated that between 150 and 200 people joined the affected, while in Aguascalientes, another 600 people were affected by this sudden dismissal, as mentioned.